Kansai International Airport says it hasn’t lost a single piece of luggage since it opened 30 years ago.
While the airports her Singapore and her Doha compete each year with each other for the title of “best in the world”, another airport focuses on a different achievement. The Kansai International Airport (KIX) of Japan completes 30 years without losing a single piece of luggage.
In his announcement, its seventh busiest airport Japan stated that has not lost a passenger’s suitcase since it opened in September 1994. It is worth mentioning that this airport has an average of 20-30 million passengers per year.
“We don’t feel like we’ve done anything special”Kenji Takanishi, his PR manager, told CNN a few months ago Kansai.
“We are working as usual. We just do our job on a daily basis and get recognized for it. We are certainly happy to receive the award. I think our staff, especially those who work in this area, feel more satisfied,” he added.
Teams work in small groups – two or three at a time to reduce the number of hands touching each piece of luggage. They use a detailed manual that specifies the rules for how to load and unload luggage for each airline that serves Kansai.
The Kansaibuilt on an artificial island in Osaka Bay, serves its areas Osakaof Kyoto and his Cut off. For 2024, the Kansai it was ranked as the 18th best airport in the world.
The on-time arrival of luggage is just one of the factors considered when choosing a “best” airport in the world. Food and beverage offerings, on-time check-in and check-out rates, and cleanliness are also reviewed.
